Applications

3CX

• Setting up your 3CX Mobile App
• Setting up your 3CX Windows App
• Using your 3CX Windows App
• 3CX How to forward my phone.

AI applications

• Using Microsoft 365 Copilot
• ChatGPT - Usage Hints and Tips
• ChatGPT - System User Guide

Ausmed

• Ausmed - Sign In Assistance

Clinical Manager (iCare)

• Clinical Manager - FAQs

Concur

• Concur - User Guide
• Concur - Mobile App Setup and Usage Instructions

Docusign

• Docusign - Sign in Assistance

Dropbox

• Dropbox - How to set up multifactor authentication (MFA)

iChris HR21

• HR21 - - How to Access/Reset Password

LastPass

• Lastpass Password Manager - System Guide

Microsoft

• Teams Premium - How to improve transcription quality
• Teams Premium - System Guide (including how to use AI)

PowerApps

• Power Apps - How to use Infinite Care PowerApps

Printix

• Printix - Printers not working or unable to find the printers

Resident Manager

• Resident Manager ('Resman') - How to Access/Reset Password
• Resident Manager - FAQ's

SharePoint

• SharePoint - L&D Calendar - National Calendar Management
• SharePoint - L&D Calendar Usage Tips

TechnologyOne

• Technology One - FAQ's
• Technology One - Running Diagnostics
• User Delegations - Accessing a Delegation from another staff member
• User Delegations - Approving to another staff member
• Installing the XLOne Add-In for TechnologyOne

Zipline

• Zipline - Sign in Assistance
• Zipline - Contractor Compliance FAQ's (INTERNAL USE ONLY - Infinite Staff)
• Zipline - Extracting Check-in/Visitor Data (Reports Feature)